Shipping policy

SHIPPING POLICY

ALL ORDERS will require that your Billing and Shipping Address MATCH and a REQUIRED signature!

PROCESSING TIME for all CUSTOM ORDERED wigs will be 15-21 BUSINESS DAYS !  

Shipping starts AFTER the processing time is completed. 

For all ready to ship units, processing time is 2-3 business days and  shipping time is 2-3 business days.

PLEASE EXPECT DELAYS DUE TO COVID-19

SHIPPING AND PROCESSING TIMES ARE LONGER NOW DUE TO THE PANDEMIC. PLEASE GIVE YOUR ITEMS ADDITIONAL TIME.

SHIPPING TIME 

Shipping time occurs after the processing period has finished.

DELAYS ARE POSSIBLE DUE TO COVID! PLEASE ALLOW ADDITIONAL TIME.

ONCE ITEMS ARE SHIPPED, IT'S YOUR RESPONSIBILITY TO STAY UPDATED WITH YOUR PACKAGE. 

 

 

Processing time for all Bundles will be 7-10 BUSINESS DAYS!

PLEASE EXPECT DELAYS DUE TO COVID-19

SHIPPING AND PROCESSING TIMES ARE LONGER NOW DUE TO THE PANDEMIC. PLEASE GIVE YOUR ITEMS ADDITIONAL TIME.

SHIPPING TIME 

Shipping time occurs after the processing period has finished.

(United States) 2-3 BUSINESS DAYS 

Expect delays during sales period & holidays.

PROCESSING TIME FOR BLACK FRIDAY IS 6-10 BUSINESS DAYS AND SHIPPING TIME FOR BLACK FRIDAY IS 7-8 BUSINESS DAYS!!

LOST/STOLEN PACKAGES 

We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Please contact the postal office to put in a claim for your lost or stolen package. After the package is dropped off at the post office and scanned, we are no longer responsible. 

Your order will not be replaced. 

All Packages come with a Tracking number. 

If you will not be home on the expected arrival date/time, you can request to have your package held at your local USPS office.

 

 

 

 

At this time we ship to the US ONLY.